・ App update
・ OS update
・ Restart the app
・ Delete the cache of the application
・ Restart your smartphone
・ Play in a stable communication environment (home Wi-fi, etc.)
・ Cool the smartphone
・ Play in a higher-spec environment (smartphone, etc.)
・ App update
Check the store for the latest version.
To update the app automatically on Android devices:
Launch the Google Play Store app.
Tap the menu [Settings].
Tap Automatic app update.
Select one of the following items: Always auto-update: Always update your app using Wi-Fi or mobile data.
Enable automatic app updates on iPhone:
1. Tap "Settings" from the home screen
2. Select "iTunes Store and App Store"
3. Turn on automatic updates
Manually update on iPhone (check for updatesable apps)
-Specific apps only:
From the "Update" tab of the "App Store" app, tap the "Update" icon next to the app.
-All apps:
Tap "Update All" at the top of the screen
・ OS update
Let's check the update of the main body
・ Restart the app
Let's quit the app once and start it again.
・ Delete the cache of the application
Let's delete the cache from the list of apps on the main unit.
1. Open [Safari] from the [Settings] screen
2. Tap [Clear history and website data] at the bottom of the screen
3. Delete the cache with "Clear history and data"
1. On the home screen of your Android smartphone, tap "App list".
2. Tap Settings.
3. When "Settings" opens, tap "Apps" from the list.
4. Tap the app for which you want to clear the cache.
5. Tap Storage.
6. Tap Clear Cache.
・ Restart your smartphone
Let's restart the main unit by pressing and holding the power button.
・ Play in a stable communication environment (home Wi-fi, etc.)
Even for mobile routers, the fixed type is better.
・ Cool the smartphone
If it's hot, try cooling it.
Be careful not to get wet!
・ Play in a higher spec environment (smartphone, etc.)
This is a consultation with money (family).
If the above does not help, please contact the developer of the app.
Currently, it seems that the latest model is improving by improving the specifications of hardware (smartphone), but the old model consumes more memory than iOS.
If it freezes by all means, review the communication environment or purchase a smartphone terminal with higher specifications than the current one.
